The driving force behind our company is our commitment to adding value through everything we do or, as our motto says, providing Quality Without Question. We knew from the beginning that our associates are the keys to achieving that quality. We have never compromised when it came to building a professional team of associates with a serving attitude and a passion for excellence. Dedicated, highly trained, hard-working associates are prepared to serve you and your customers.We truly appreciate your consideration of Southeastern for your transportation needs.In today’s intensely competitive environment, we know you have options. Our shipping solutions include partnerships with other regional carriers, Internet connectivity for full shipment visibility, and Excelerated Guaranteed Services. These and others are designed to add exceptional value to your transportation processes. Our dedication to customer satisfaction has garnered more than 390 quality awards from some of the most respected companies in America. This success comes directly from the efforts and commitment of our people. Those 6,600 service-minded associates are what make Southeastern a truly unique company and unlike any other.
ESL ROYAL EXPRESS INC Core Values
Customer First
Doing what it takes, in everything we do, means putting the customer first. It doesn’t mean short-changing safety, policies or procedures, or respect, but it means understanding that fundamentally, our customers are at the heart of our business – in everything we do.
Safety
Safety is not a policy or procedure. Safety is a fundamental behavior and practice. It is the unified practice that we can efficiently and effectively all work safely and perform our functions to support individual employees and company goals.
Taking Care of Each Other
Teamwork, empathy, and giving 100 percent. Taking care of each other means leaders caring about employees, employees caring for each other and for customers, and everyone at Saia caring about the company's purpose and goals.
Dignity and Respect
Everyone deserves to be treated with dignity and respect. Every employee at Saia has a sense of worth and value that they bring to their role at the company. We must all recognize the humanity in each other and treat others respectfully.
Do the Right Thing
Doing the right thing means making the conscientious choice, the ethical choice, even when no one is looking. Doing the right thing demands commitment to excellence and an awareness that why you do something can be as important as what you do.
Community
As a company and as a team of employees, we must embrace our responsibility to our neighbors, the environment, those with whom we work, and the communities that sustain us. We realize that it is always easy to talk about being a good citizen and yet it is another to put words into action.
